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For a limited time standard UK delivery is now FREE on all orders! So not matter how small an order you’ll benefit from our usual delivery service at no charge. Offer ends 31/03/09.

Last order dates for Christmas delivery

Make sure you place your order on or before our last order dates to receive your purchase in time for Christmas!

Please click here for details

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Delivery

At Evans Cycles we know that when you place an order with us that you want your goods delivered fast and in good condition. That’s why we only use the best couriers and postal services available to deliver our goods to you.

To find out more about the services we offer select one of the above tabs. For detailed info on our delivery services visit our delivery information page.

Calculating delivery charges

To calculate precise charges for your order simply add the desired products to your basket and start the checkout process. During this process you will need to enter your delivery details. Based on this information our website will present you with the relevant delivery options and the charges for your basket of goods.

For a limited time standard UK delivery is now FREE on all orders! So not matter how small an order you’ll benefit from our usual delivery service at no charge. Offer ends 31/03/09.

	Bikes	Bulky items	Clothing & accessories
Ship2Store delivery	FREE	FREE	FREE
Standard UK delivery	FREE	FREE	FREE
Priority UK delivery	£15	£7.50	£7.50
Saturday UK delivery	£30	£20	£15

Last order dates for Christmas delivery

Make sure you place your order on or before our last order dates to receive your purchase in time for Christmas!

Please click here for details

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Product types

Delivery charges depend on the type of product you are purchasing.

Bikes

Bikes also includes:

• Kids bikes
• Tag-a-longs
• Trailers
  Delivery is charged per item for bikes. If a bike order contains bulky items and/or clothing & accessories, only the bike delivery charge is applied.

Bulky items

This includes

• Frames
• Turbo trainers
• Workstands
• Bike bags
• Car racks (roof & boot mounted)
• Wheels
• Child seats
• Forks
  Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.

Clothing & accessories

This includes all other product types. Delivery is charged per order for clothing & accessory items

Delivery options

For your convenience we offer a range of delivery services to UK addresses.

Ship2Store delivery

Have your order delivered to your local Evans Cycles store for collection. Ship2Store is FREE on all orders. Click here for more information

Standard UK delivery

Bikes are delivered by courier and normally take 5-7 days on in-stock items (all bikes are assembled and tested by our mechanics prior to dispatch). During peak periods delivery may take up to 14 days. A signature is required upon delivery.

Bulky items are delivered via courier or royal mail signed for delivery and normally take 2-3 days on in-stock items.

Clothing & accessories are delivered via royal mail signed for delivery and normally take 2-3 days on in-stock items

Priority UK delivery

Bikes are prioritised through our assembly workshop and normally takes 3-5 days on in-stock items. During peak periods there may be a small delay. Bikes are delivered by courier.

Bulky items and clothing & accessories are delivered by courier. This is normally a next day service, delivered between 9am and 6pm, on in-stock items ordered by noon. Orders placed after noon on Friday will not be processed until Monday.

Please note that this service is not available to these postcode areas.

Additional 2-3 working days	Additional 4-5 working days
AB31	HS1 – HS9
AB33 – AB38	IV40 – IV49
AB44 – AB45	IV53 – IV56
AB51 – AB56	IV63
FK16 – FK21	KW15 – KW17
G84	PA41 – PA49
IV1 – IV36	PA60 – PA78
IV51 – IV52	PH42
KA27 – KA28	ZE1 – ZE3
KW1 – KW14
PA20 – PA38
PH19 – PH26
PH30 – PH41
PH43 – PH50
TR21 – TR25

Saturday UK delivery

Delivered by courier, if you place your bike order by noon on Wednesday, or your bulky item or clothing & accessory order by noon on Friday we can ship to you on Saturday between 8am and 1pm.

Please note that this service is not available to these postcode areas.

AB10 - AB16
AB21 - AB25
AB31
AB32
AB33 – AB38
AB39
AB41 - AB43
AB44 – AB45
AB51 – AB56
BT24 - BT26
BT29 - BT35
BT39 - BT49
BT51 - BT58
BT60 - BT82
BT92 - BT94
DD9 - DD11
DG2
DG8 - DG16
EH31
EH34 - EH46
FK15
FK16 – FK21
FK8
G81 - G83
G84
HS1 – HS9
IV1 – IV36
IV40 – IV49
IV51 – IV52
IV53 – IV56
IV63
KA27 – KA28
KW1 – KW14
KW15 – KW17
ML11 - ML12
PA13 - PA19
PA20 – PA38
PA41 – PA49
PA60 – PA78

Ship2Store

Ship2Store gives you the option of having your order sent to your local Evans Cycles store at no extra charge, for collection at your convenience! Delivery on in stock items takes around 5 working days (often sooner).

How do I use Ship2Store?

To use the service, simply select the store you wish for your order to be sent to from the delivery options page during the checkout process.

How much does it cost?

Ship2Store is a FREE service for all orders

How long does Ship2Store take?

Once we have processed your order, on an in-stock item delivery to your local store should be no longer than 5 working days, usually a lot quicker!

When you complete your order, you will be prompted to print out the confirmation page. This is required, along with suitable ID such as a driving license, passport, or debit/credit card, when you collect your order.

How will I know my order is ready for collection?

When the store receives your order you will be called to let you know your order is ready for collection.

If you have purchased a bike for Ship2Store delivery the store will contact you to arrange a collection time. Bikes arrive at the store in a partly assembled state and are fully assembled by our in-store mechanics prior to collection

Ship2Store only products

Certain products are only available for delivery via Ship2Store and can not be delivered via our couriers. This currently includes Trek bikes, Lemond bikes, Gary Fisher bikes, some Pashley bikes and all tandem bikes.

Finance orders

Orders paid for using our online finance process must be delivered to the finance billing address and can not be delivered via Ship2Store.

Republic of Ireland, Channel Islands & Isle of Man delivery

FREE delivery is now available on all clothing & accessory orders over £50!

	Bikes	Bulky items	Clothing & accessories
ROI, Channel Islands & Isle of Man delivery	£25 (free over £1,000)	£20 (free over £500)	£5 (free over £50)

Product types

Delivery charges depend on the type of product you are purchasing.

Bikes

Bikes are delivered via UPS and other international couriers.

Bikes also includes:

• Kids bikes
• Tag-a-longs
• Trailers

Delivery is charged per item for bikes. If a bike order contains bulky items and/or clothing & accessories, only the bike delivery charge is applied.

Bulky items

Bulky items are delivered via UPS and other international couriers.

This includes:

• Frames
• Turbo trainers
• Workstands
• Bike bags
• Car racks (roof & boot mounted)
• Wheels
• Child seats
• Forks

Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.

Clothing & accessories

Clothing & accessories are delivered via courier and postal services.

Clothing & accessories cover all other product types. Delivery is charged per order for clothing & accessory items

Bike packaging

All bikes ordered for delivery to the Channel Islands and Isle of Man are assembled and inspected by our mechanics prior to repacking for dispatch. Due to size restrictions of our courier services we repackage the bike in the original factory box, rather than the custom oversized bike box we use for our mainland UK deliveries.

VAT & GST

Channel Island deliveries are exempt from VAT. However all consignments delivered to Jersey with a value exceeding £400 (including delivery costs), will be subject to a ‘Goods and Service Tax’ (GST) of 3% of the value of the consignment. The responsibility for the payment of this tax lies with the customer (receiver of the goods) and not Evans Cycles. If the tax is not paid, our couriers will be unable to deliver the consignment.

Returns

If you wish to return an item that is unsuitable or not required you will be liable for the return delivery. If you wish to then try a different size or style, delivery will be charged again to post the item back to you.

International

FREE delivery is now available on all international clothing & accessory orders over £50!

	Bikes	Bulky items	Clothing & accessories
Europe Zone 1 delivery	£25 (free over £1,000)	£20 (free over £500)	£5 (free over £50)
Europe Zone 2 delivery	£40 (free over £1,500)	£40 (free over £500)	£5 (free over £50)
ROI, Channel Islands & Isle of Man delivery	£25 (free over £1,000)	£20 (free over £500)	£5 (free over £50)
North America delivery	£40 (free over £1,500)	£25 (free over £500)	£5 (free over £50)
Australia & NZ delivery	£100 (free over £2,000)	£40 (free over £500)	£5 (free over £50)
Rest of world delivery	£120 (free over £2,000)	£50 (free over £500)	£5 (free over £50)

Product types

Delivery charges depend on the type of product you are purchasing.

Bikes

Bikes are delivered internationally via UPS and other international couriers.

Bikes also includes:

• Kids bikes
• Tag-a-longs
• Trailers

Delivery is charged per item for bikes. If a bike order contains bulky items and/or clothing & accessories, only the bike delivery charge is applied.

Bulky items

Bulky items are delivered internationally via UPS and other international couriers.

This includes

• Frames
• Turbo trainers
• Workstands
• Bike bags
• Car racks (roof & boot mounted)
• Wheels
• Child seats
• Forks

Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.

Clothing & accessories

Clothing & accessories are delivered via international courier and postal services.

Clothing & accessories cover all other product types. Delivery is charged per order for clothing & accessory items

International delivery zones

Europe Zone 1

This includes the following countries

• France
• Germany
• Monaco
• Belgium
• Luxembourg
• Netherlands

Europe Zone 2

This includes the following countries

• Bulgaria
• Estonia
• Latvia
• Lithuania
• Romania
• Hungary
• Slovak Republic
• Slovenia
• Liechtenstein
• Norway
• Switzerland
• Andora
• San Marino
• Czech Republic
• Poland
• Austria
• Denmark
• Finland
• Greece
• Italy
• Portugal (excluding Azores and Maderia)
• Spain (excluding Canary Islands, Ceuta & Melilla)
• Sweden

ROI, Channel Islands and Isle of Man

• Rupublic of Ireland
• Jersey
• Guernsey
• Isle of Man

North America

This includes the following countries

• United States
• Canada

Australia & NZ

This includes the following countries

• Australia
• New Zealand

Rest of world

This covers all other countries not listed above.

Bike packaging

All bikes ordered for international delivery are assembled and inspected by our mechanics prior to repacking for dispatch. Due to size restrictions of international courier services we repackage the bike in the original factory box, rather than the custom oversized bike box we use for our UK deliveries.

VAT & duty

VAT is automatically removed for orders delivered to the Channel Islands and outside of the European Community. VAT cannot be removed for deliveries within the European Community.

Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Evans Cycles cannot advise on import tax and duty enquiries.

Returns

If you wish to return an item that is unsuitable or not required you will be liable for the return delivery. If you wish to then try a different size or style, delivery will be charged again to post the item back to you.

Bicycle assembly and delivery

At Evans Cycles we take pride in giving you the best possible bike purchasing experience, whether that be in our store, over the phone or online.

One area that sets us apart from our competitors is the effort we go to in order to ensure your bike reaches you in a safe and secure condition with only minor assembly before you can hit the road or the trail.

How our bikes are packaged & assembled

When your bike arrives at Evans Cycles it is still along way from being ready to ride. The bikes arrive flat packed for ease of transport from the factory.

It can sometimes be hard to see where the packaging ends and the bike begins!

BEWARE! Many online retailers will simply ship the bike to you in this flat packed state requiring you to fully assemble the bike at home. This is time consuming and challenging, especially if you don’t have the specialist tools and skills to do the job.

Comprehensive assembly is a STANDARD SERVICE on all bikes purchased at Evans Cycles.

For your convenience, comfort and safety ALL bikes purchased via our mail order service or through the Evans Cycles website are fully assembled and tested by one of our Cytech qualified mechanics prior to being dispatched.

During the assembly process the forks, wheels, seat-post and components are fitted. Gears and brakes are adjusted (disc brakes bled if necessary), wheels are trued, tyres pumped up and all nuts and bolts tightened.

If you have purchased any accessories, they will be fitted to the bike FREE of charge at this point (just notify us at the time of ordering).

In order to safely package and ship the bike to you we then turn the handlebars 90 degrees and remove the pedals from the bike.

Delivery

The bike is then placed in one of our custom oversize bike boxes ready for collection by our courier.

When the bike is delivered all you need to do is to turn the handlebars around and attach the pedals. Full instructions, a multi-tool and 15mm pedal spanner are included free of charge. Follow the simple instructions carefully and your bike will be ready to ride within minutes of landing on your doorstep.

If you require any assistance or guidance on the re-assembly of your bicycle please contact us on 0870 165 1108.

Children’s bikes

Because the safety of your young child is of paramount importance, all children’s bikes fitted with stabilisers are shipped to you fully assembled with no home assembly required at all!

These bikes are assembled by the same Cytech qualified mechanics that assemble our adult bikes.

Children’s bikes are packaged in our custom over-sized kids bike boxes for safe and secure delivery direct to your door.

BMX stunt pegs

In order to accommodate BMX bikes into our delivery boxes, any BMX bikes fitted with stunt pegs will have the pegs removed and packaged separately. Customers will be required to fit these upon receipt of their bike, the tools you will require are a Ratchet with an extension bar and a 15mm, 17mm or 19mm socket (please note tools are not supplied).

International bike orders

Due to size restrictions on international shipping, international bike orders will be shipped in a partly assembled state. Bikes are still built and tested prior to being packaged ready for shipment.